Our Service Tiers

Choose the support structure that matches your operational needs.

Hourly
  • Pay-as-you-go model
  • No long-term commitment
  • Best for ad-hoc quick fixes
  • Standard business hours support
  • £65/hour + travel + VAT
Block Time
  • Pre-purchased bulk hours (10)
  • Remote Support
  • Guaranteed response windows
  • Hours roll over monthly
  • Application Patching Available
  • £60/hour + travel + VAT
Contract
  • Fixed monthly retainer per station
  • Application Patching
  • Unlimited telephone/remote support
  • £30/user