Our Service Tiers

Choose the support structure that matches your operational needs.

Hourly

Pay-as-you-go model
No long-term commitment
Best for ad-hoc quick fixes
Standard business hours support
Flat rate travel charge
On-site Support

Block Time

Pre-purchased bulk hours (10)
On-site and Remote Support
Hours roll over monthly
Application Patching
Zero travel charges

Project work

Fixed-scope engagement models
Clearly defined milestones & deliverables
Pre-agreed technical requirements
Structured implementation & testing plans
Post-deployment sign-off & documentation

🤝 Referral Program

Existing clients who refer a new business or contact will receive a service credit equal to 5% of the referee's total spend within their first 30 days of engagement. This credit is automatically calculated and applied directly to your subsequent hourly invoices, block time renewals, or fixed-scope project balances.